Our team

Our team are all unique and different, just like the people we serve. We celebrate these differences and embrace their diverse experience, expertise, skills and backgrounds.

What we have in common is the same deep rooted values and one united mission. Together, we have an uncompromising focus on delivering the highest quality care. This is what enables us to deliver best practice, innovative care and specialist dementia care.

Our unwaivered focus on people

People are at the heart of everything we do at Bronte House. We know that at the core of exceptional care are exceptional people. At Bronte House, we approach everything we do with a deeper level of care and respect for the personal experience of our team.

  • Our team have been specifically hand-selected for their deep-rooted values of kindness, empathy and patience, and their passion for providing outstanding care and specialist dementia care.

  • Our internal training programme, ‘The Bronte House Training Academy’ inspires and empowers our team to have the knowledge and skills to deliver the highest quality care, and specialist dementia care. This includes courses developed by Bronte House, as well as external courses to ensure best practice.

    All our team are being trained in the Positive Approach to Dementia Care (PAC) developed by internationally renowned dementia expert, Teepa Snow.

  • We are committed to ensuring our team are valued, recognised and rewarded for their invaluable commitment to making a difference to the lives of others. We’re proud to offer industry-leading pay and benefits package.

  • Care is at the core of our culture. At Bronte House, we approach everything we do with a deeper level of care and respect for the personal experience of our team.

    We have a positive and supportive culture that is underpinned by innovation and best practice.

    You can have peace of mind knowing that you are being cared for by people that care - an organisation that cares.

Chantal Kinsella

Founder and Registered Manager

Since she was a young girl, Chantal has always been passionate about making a difference to the lives of older people, people living with dementia and those that support them.

Chantal does things differently with Bronte House. She understands the human needs of older people and people living with dementia and has designed Bronte House to enable people to continue to live the life they want, the way they want to live in the comfort of their own home. She takes a dynamic, empathetic and innovative approach to care, ensuring the individual is always at the heart of everything we do at Bronte House.

Learn more about Chantal

Donna

Care Quality and Experience Manager

With over 40 years of nursing and healthcare leadership experience, Donna is passionate about supporting individuals with maintaining their dignity and independence, and promoting their quality of life at home.

Donna’s proactive approach to collaborative and person-centred working ensures that the individuals voices are always heard, and their values and beliefs are upheld. Her focus on ensuring that the individuals wellbeing, safety and autonomy is also central to the care that she delivers. Donna’s calm, compassionate and empathetic manner also flows into her role in leadership, where she supports staff to feel valued, supported and confident within their role.

Outside of work Donna enjoys spending time with her five grandchildren and family. She also likes to spend time on relaxing holidays around the UK in her caravan, baking, meeting up with friends for coffee and watching F1 (Donna was raised in Brackley where Mercedes are based and she worked at Silverstone in her youth selling programmes).

Oliver

Operations and Experience Coordinator

Oliver was drawn to Bronte House by the chance to bring his experience into a different environment - one where his work can make a tangible difference to people’s lives.

He spent 15 years in operations across both physical and digital retail environments, working on international projects to improving how clients experience services. He brings an inquisitive, analytical approach to his role, enjoying solving problems and finding simpler ways of doing things, and believes above all, that operations should support people to do their best work.

Outside of work, Oliver has recently discovered a love (and the stress!) of gardening, and enjoys walking in the countryside and escaping to the Lake District whenever he can. After spending much of his adult life away, he and his partner have recently moved back to Yorkshire to be closer to friends and family, and are now busy planning their wedding for next year.